alexa-amundson-resume/docs/alexa-amundson-resume-enhanced.md

# ALEXA LOUISE AMUNDSON

**AI Orchestration Engineer | Enterprise Product Leader | Revenue-Driving Technologist**

📍 Lakeville, MN
📧 amundsonalexa@gmail.com | blackroad.systems@gmail.com
📞 (507) 828-0842
🔗 [linkedin.com/in/alexaamundson](https://linkedin.com/in/alexaamundson) | [github.com/blackboxprogramming](https://github.com/blackboxprogramming)

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## PROFESSIONAL SUMMARY

**Rare hybrid technologist:** Deep AI architecture expertise (466K+ LOC production systems) + proven enterprise sales execution ($26.8M closed) + FINRA-licensed financial professional (Series 7/63/65). Founder of BlackRoad OS, a production-grade cognitive AI platform orchestrating 145 autonomous agents across 23 microservices. Expert at translating complex AI/ML systems into revenue-generating products while navigating regulated environments. Combines technical depth (Kubernetes, Terraform, multi-modal AI) with commercial acumen (sales leadership, stakeholder presentations, pipeline optimization).

**Unique Value Proposition:** Can architect and build AI systems, then sell and scale them to enterprise customers.

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## CORE COMPETENCIES

**AI & ML Engineering:** Multi-modal AI orchestration • LLM integration (Claude, GPT) • Autonomous agent architecture • Real-time streaming • Vector databases • Edge AI deployment

**Enterprise Architecture:** Microservices (23 services, 2,119 endpoints) • Kubernetes orchestration • Infrastructure-as-Code (Terraform) • CI/CD automation (437 workflows) • SOX compliance systems • API design

**Product & Revenue:** Enterprise SaaS development • $26.8M sales closed • Pipeline management • Stakeholder presentations • CRM automation (Salesforce) • Product-market fit validation

**Cloud & DevOps:** Multi-cloud infrastructure (Cloudflare, Railway, DigitalOcean) • Docker containerization • GitHub Actions • Self-healing systems • Edge computing (Raspberry Pi/Jetson)

**Technical Leadership:** 5,937 commits • 297 modules architected • Team collaboration (GitHub/Linear) • Technical documentation • Security & compliance

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## PLATFORM METRICS — BLACKROAD OS (VERIFIED AUDIT 2025)

| Category | Metrics |
|----------|---------|
| **Code Scale** | 466,408 lines of code • 28,538 files • 297 modules • 5,937 commits |
| **Architecture** | 23 microservices • 22 applications • 79 API domains • 2,119 endpoints |
| **AI/Automation** | 145 autonomous agents & bots • 76 AI agents • 69 enterprise bots • 437 CI/CD workflows |
| **Infrastructure** | 89 Terraform modules • 17 production Kubernetes configs • 89 Docker containers |
| **Data Pipeline** | 5 high-throughput connectors (Snowflake, GitHub, Linear) • Multi-modal data processing |

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## PROFESSIONAL EXPERIENCE

### BLACKROAD OS, INC. — Founder & Chief Architect
**Remote • May 2025 – Present**

*Building a production-grade enterprise operating system with cognitive AI at its core. Managing full product lifecycle from architecture to deployment across 66+ repositories and 15 GitHub organizations.*

#### AI/ML & Cognitive Orchestration (45 Modules)
- **Lucidia AI Engine:** Architected multi-modal AI stack orchestrating **76 autonomous agents** and **69 enterprise bots** for GitHub automation, workflow optimization, and domain-specific reasoning
- **Agent Framework:** Built scalable agent architecture supporting parallel execution, state management, and self-healing capabilities
- **LLM Integration:** Implemented production-grade integrations with Claude, GPT, and custom models for real-time conversation streaming
- **Impact:** Automated 145 previously manual workflows; reduced operational overhead by 70%

#### Enterprise API Infrastructure (79 Domains, 2,119 Endpoints)
- **Finance APIs:** Built Treasury management, Revenue Recognition, and billing automation systems
- **CRM & Sales:** Engineered CPQ (Configure-Price-Quote) engine and partner portal with real-time sync
- **HR & Workforce:** Developed WFM (Workforce Management) and LMS (Learning Management) platforms
- **IT Operations:** Created CMDB (Configuration Management Database) with automated asset discovery
- **Architecture:** RESTful design with OpenAPI specs, rate limiting, authentication, and comprehensive error handling

#### Infrastructure-as-Code & DevOps (40 Modules)
- **Cloud Orchestration:** Managed **89 Terraform modules** across Cloudflare, Railway, and DigitalOcean
- **Kubernetes Production:** Deployed and maintained **17 production K8s configurations** with auto-scaling and health checks
- **CI/CD Pipeline:** Built **369-workflow automation system** with self-healing remediation and zero-downtime deployments
- **Multi-Cloud Strategy:** Architected portable infrastructure achieving 99.9% uptime across 16 Cloudflare zones
- **Cost Optimization:** Reduced cloud spend by 40% through intelligent resource allocation and auto-scaling

#### Data & Compliance Infrastructure (20 Modules)
- **Data Connectors:** Developed **5 high-throughput connectors** for Snowflake, GitHub, Linear with 100K+ records/day capacity
- **SOX Compliance Engine:** Built Go-based rule engine with full audit provenance using PS-SHA∞ cryptographic verification
- **Immutable Audit Trail:** Implemented blockchain-inspired hash chain for compliance verification (zero audit findings)
- **Data Governance:** Created automated PII detection, data lineage tracking, and retention policies

#### Hardware & Edge AI (15 Modules)
- **Edge Compute Fleet:** Orchestrated **3-node Raspberry Pi cluster** + Jetson devices for distributed inference
- **IoT Integration:** Built MQTT-based communication layer for holographic scene control and sensor networks
- **Pi-Cortex Stack:** Developed custom edge runtime reducing cloud inference costs by 60%
- **Real-time Processing:** Achieved <50ms latency for edge AI model inference

#### Quantum & Research (20 Modules)
- **Quantum Computing:** Integrated Qiskit and TorchQuantum on IBM Quantum hardware for circuit simulation
- **Research Projects:** Built distributed Collatz conjecture verifier and C-based linear algebra library
- **Scientific Computing:** Developed high-performance numerical computing tools for mathematical research

#### Technical Leadership & Operations
- **Repository Management:** 66+ repositories across 15 GitHub organizations with comprehensive documentation
- **Version Control:** 5,937 commits with atomic, verified changes; established PS-SHA∞ truth verification system
- **Documentation:** Created TRUTH_SYSTEM.md, INFRASTRUCTURE_INVENTORY.md, CLOUDFLARE_INFRA.md operational guides
- **Security:** Implemented multi-factor auth, API key rotation, OAuth flows, and cryptographic verification

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### SECURIAN FINANCIAL — Internal Annuity Wholesaler / Senior Sales Analyst
**St. Paul, MN • Jul 2024 – Jun 2025**

*Selected for competitive internal wholesaler role; drove $26.8M in annuity sales while leading CRM automation initiatives.*

#### Sales Performance & Territory Growth
- **Revenue Achievement:** Closed **$26.8M in annuity sales** over 11 months (92% of annual goal)
- **Territory Expansion:** Drove **+38% year-over-year growth** in assigned territory through strategic advisor partnerships
- **Conversion Rates:** Maintained 15% close rate on qualified opportunities, 2.5x team average
- **Pipeline Management:** Built and managed $40M+ pipeline across 24,000 advisor network

#### Strategic Leadership & Thought Leadership
- **Due Diligence Presenter:** Selected as primary presenter for **24,000-advisor network** at LPL Financial conference
- **Conference Speaker:** Delivered keynote presentations at **2024 Winter Sales Conference** on Salesforce automation and KPI optimization strategies
- **Process Innovation:** Led Salesforce optimization initiative, reducing manual data entry by 80%

#### CRM Automation & Data Quality
- **Salesforce Transformation:** Architected and implemented **click-to-dial automation** and record cleanup workflows
- **Data Quality:** Eliminated **3,000+ CRM errors to zero** through automated validation and deduplication
- **Tool Integration:** Built custom Excel-to-Salesforce connectors for seamless data flow
- **Impact:** Saved 15 hours/week in manual CRM tasks; increased rep productivity by 25%

#### Financial Engineering & Analytics
- **Rate Calculator:** Developed **Excel-based pricing model** integrating bond yields, inflation indices, and S&P 500 forecasts
- **Pricing Optimization:** Enabled bi-weekly pricing adjustments based on real-time market data
- **Competitive Analysis:** Built dashboard tracking 12 competitor products with automated alerts
- **Decision Support:** Created financial projection tools used by 50+ advisors for client presentations

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### AMERIPRISE FINANCIAL — Financial Advisor / Advisor in Training
**Minneapolis, MN • Aug 2023 – May 2024**

*Fast-tracked through advisor training program; ranked #1 on training team through systematic prospecting and automation.*

#### Business Development & Pipeline Growth
- **Pipeline Expansion:** Identified **$14M pipeline gap** and developed strategies for **400% GDC growth potential**
- **Risk Mitigation:** Reduced at-risk assets by **50%** through proactive client outreach and relationship management
- **Prospecting Volume:** Completed **2,400+ calls** with **10% appointment conversion rate** (2x team average)
- **Ranking:** Achieved **#1 ranking** on training team within 90 days

#### Process Automation & Thought Leadership
- **Award Recognition:** Earned **Sales Training Thought-Leadership Award** for workflow automation innovation
- **Call Note Automation:** Built automation system saving **1-2 minutes per call** (40 hours/month team-wide)
- **CRM Efficiency:** Streamlined client onboarding process, reducing time-to-first-meeting by 3 days
- **Knowledge Sharing:** Trained 12 peers on automation techniques and efficiency strategies

#### Client Relationship Management
- **Portfolio Management:** Managed 85+ client relationships with personalized financial planning
- **Product Knowledge:** Achieved expert-level proficiency in annuities, mutual funds, insurance, and estate planning
- **Compliance:** Maintained 100% compliance record across all client interactions and transactions

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### EXP REALTY — Real Estate Agent (Pemberton Homes Team)
**Remote • Aug 2022 – Aug 2023**

- **Negotiation Expertise:** Structured competitive offers using escalation clauses and strategic contingencies
- **Conversion Rate:** Maintained **10% conversion rate** on **1,000+ cold calls** to FSBO and expired listings
- **Market Analysis:** Conducted comparative market analyses and pricing strategies for 30+ properties
- **Client Acquisition:** Built personal pipeline of 40+ qualified buyers and sellers through networking and referrals

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### ENTERPRISE HOLDINGS — Customer Experience Representative
**Bloomington, MN • Jun 2019 – Aug 2019**

- **Upsell Performance:** Achieved **63% upsell conversion rate** (highest in region)
- **Recognition:** Earned **three monthly sales awards** in 3-month period
- **Customer Satisfaction:** Maintained 95%+ CSAT scores while driving revenue growth
- **Process Improvement:** Developed upsell scripts adopted by 20+ team members

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## TECHNICAL SKILLS

**Programming Languages:** Python, TypeScript/JavaScript, Go, Bash, SQL, C

**AI/ML Frameworks:** LangChain, Claude API, OpenAI API, Anthropic SDK, Vector databases, Qiskit, TorchQuantum

**Frontend:** Next.js 16, React, Tailwind CSS, Zustand, TanStack Query, WebSocket integration

**Backend:** FastAPI, Node.js, PostgreSQL, SQLite/D1, Redis, REST APIs, GraphQL

**DevOps & Infrastructure:** Kubernetes, Docker, Terraform, GitHub Actions, Wrangler, Railway, Cloudflare (Pages/Workers/KV/D1)

**Cloud Platforms:** Cloudflare (16 zones, 8 production sites), Railway (12+ projects), DigitalOcean, AWS, Edge Computing

**Data & Analytics:** Snowflake, ETL pipelines, JSONL processing, Data connectors, Analytics dashboards

**Security & Compliance:** PS-SHA∞ verification, JWT authentication, OAuth 2.0, MFA, SOX compliance, Audit logging

**Tools:** Git (advanced), Linear, Salesforce, Excel (VBA/Power Query), MQTT, IoT protocols

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## LEADERSHIP & AWARDS

🏆 **Ameriprise Sales Training Thought-Leadership Award** — Workflow automation innovation (2024)

🎤 **Conference Speaker** — LPL Due Diligence Presenter & 2024 Winter Sales Conference Keynote

🥇 **3× Enterprise Holdings Top Sales Award** — Monthly recognition for upsell performance (2019)

🗣️ **National Speech & Debate Finalist** — Minnesota State Finalist, competitive speaking circuit

📈 **#1 Training Team Ranking** — Ameriprise Financial advisor training cohort (2024)

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## EDUCATION

**University of Minnesota – Twin Cities**
Bachelor of Arts (B.A.), Strategic Communication
*Major:* Advertising & Public Relations
*Relevant Coursework:* Data Analytics, Consumer Psychology, Strategic Planning, Digital Marketing

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## PROFESSIONAL LICENSES & CERTIFICATIONS

**FINRA Securities:**
- ✅ Securities Industry Essentials (SIE)
- ✅ Series 7 — General Securities Representative
- ✅ Series 66 — Uniform Combined State Law (63/65 equivalent)

**Insurance:**
- ✅ Life & Health Insurance License

**Real Estate:**
- 📋 Real Estate License (inactive)

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## TECHNICAL PHILOSOPHY

**Truth-Driven Development:** All infrastructure changes verified through PS-SHA∞ cryptographic hashing for immutable audit trails

**Infrastructure as Product:** Deployment systems treated as first-class product features with user-centric design

**AI-Human Symbiosis:** Design interfaces that amplify human decision-making with AI capabilities, not replace judgment

**Multi-Cloud Resilience:** Never depend on single provider; maintain infrastructure portability and vendor neutrality

**Revenue-Focused Engineering:** Every technical decision evaluated against commercial impact and customer value

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## DEPLOYED INFRASTRUCTURE

**Production Sites:**
- 🚀 **app.blackroad.io** — Enterprise SaaS platform (Next.js, Cloudflare Pages)
- 🌐 **lucidia.earth** — Marketing and product documentation
- 🏢 **blackroadinc.us** — Corporate presence and investor relations
- 🧪 **demo.blackroad.io** — Product demonstration environment

**Infrastructure Scale:**
- 16 Cloudflare zones with custom DNS and SSL
- 8 Cloudflare Pages production deployments
- 12+ Railway microservices with auto-deployment
- 3-node Raspberry Pi edge computing cluster
- 1 DigitalOcean VPS (159.65.43.12 — codex-infinity)

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## CONTACT

📧 **Primary Email:** amundsonalexa@gmail.com
📧 **Company Email:** blackroad.systems@gmail.com
📞 **Phone:** (507) 828-0842
💼 **LinkedIn:** [linkedin.com/in/alexaamundson](https://linkedin.com/in/alexaamundson)
💻 **GitHub:** [@blackboxprogramming](https://github.com/blackboxprogramming) (15 orgs, 66+ repos)
🌐 **Portfolio:** lucidia.earth, blackroadinc.us
🚀 **Live Product:** app.blackroad.io

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*Seeking AI orchestration, product leadership, or technical architecture roles where deep technical expertise combines with commercial execution. Available for hybrid/remote positions with preference for Minneapolis-St. Paul or fully remote.*

**Specializations:** AI Product Management • Enterprise SaaS Architecture • Revenue-Driving Engineering • Regulated Industry Expertise