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alexa-amundson-resume/roles/03-site-reliability-engineer.md
Alexa Amundson ec7b1445b5 kpi: auto-update metrics 2026-03-13
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Alexa Amundson

Site Reliability Engineer

amundsonalexa@gmail.com | github.com/blackboxprogramming


Summary

Running 256 services across distributed hardware with no on-call team. Built observability from scratch, resolved 10+ production incidents solo, and automated reliability into the infrastructure itself.


Experience

BlackRoad OS | Founder & Site Reliability Engineer | 2025Present

The Reality: Solo On-Call for Everything

  • One person responsible for 256 services, 48 domains, 7 nodes, 283 databases — every incident is yours
  • Built a 10-collector KPI system tracking 60+ metrics daily: fleet health, service status, temperatures, swap, processes, connections
  • Day-over-day delta tracking catches regressions before they become outages — automated Slack notifications on anomalies

The Incidents: Real Problems, Real Fixes

  • Node at 73.8°C — identified runaway Ollama generation loop via power monitoring, killed and disabled the service, temp dropped to 57.9°C
  • Swap at 100% on Cecilia — found 4 concurrent rclone instances syncing same Google Drive, consolidated to 1, freed 2 GB swap
  • Obfuscated cron dropper discovered on Cecilia — exec'ing from /tmp/op.py. Removed the malware, audited all nodes, rotated credentials fleet-wide
  • Leaked GitHub PAT found in systemd service file — removed from config, rotated token, migrated all secrets to chmod 600 env files

The System: Reliability as Code

  • Self-healing autonomy: heartbeat every 60s detects down services, heal cycle every 5m auto-restarts them
  • Power monitoring on every node (cron */5, persistent logs) — voltage, throttle state, temperature, governor all tracked
  • Distributed tracing database with nanosecond-precision spans — can trace any request across any node

Technical Skills

systemd, cron, Nginx, Docker Swarm, WireGuard, Tailscale, distributed tracing, Bash, Python


Metrics

Metric Value Source
Systemd Services live services.sh — systemctl list-units via SSH
Failed Units live services.sh — systemctl --failed via SSH
Fleet Nodes live fleet.sh — SSH probe to all nodes
Nodes Online live fleet.sh — SSH probe to all nodes
Avg Temp live fleet.sh — /sys/class/thermal via SSH
Docker Containers live services.sh — docker ps via SSH
Nginx Sites live services.sh — /etc/nginx/sites-enabled via SSH